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Smart Knowledge Base & Ticket Auto-Responder

An AI solution for customer support teams that turns internal documentation, previous tickets, and technical wikis into a conversational, context-aware assistant. It automatically suggests or drafts ticket responses, escalates complex cases, and flags knowledge gaps based on unresolved queries. The AI continuously improves from feedback and supports multi-lingual environments. Target users: Customer support centers, managed IT service providers. Monetization: Subscription for support seats, usage-based pricing for high-volume teams.

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